General Questions

General Questions

How does it work?
How do I make a booking?
How can I book an in-person fitting?
How does the pick up and delivery work?
When do I get my project back?
How do I add something to my order once it’s been placed?
I’m not happy with my project, what do I do?
Are your services only in London?
What does The Seam make from each order?

Payment, Pricing & Refunds

Payment, Pricing & Refunds

How can I make a payment?
How can I get a refund for my payment?
Where can I find the pricing for my project?

Questions About My Project

Questions About My Project

Where can I check my project progress?
Can I add items to an existing project?
How can I cancel my project or change my Maker?